Description
Rock Hall Culture Statement:
At the Rock & Roll Hall of Fame, we are dedicated to making a difference. We are an inclusive & welcoming museum that encourages creativity, embraces innovation, and creates a culture of belonging.
We recognize that exceptional candidates may not meet every listed qualification. If this role aligns with your experience and passions, we highly encourage you to apply.
Summary
The Rock & Roll Hall of Fame is seeking a Junior Software Developer to join our technology team and help create exceptional digital experiences for Rock and Roll Hall of Fame guests. This is a unique opportunity to work at the intersection of technology, music, and culture, developing everything from interactive museum exhibits to internal business applications.
As part of our small, collaborative team, you'll work directly with directors and designers to build and maintain technology that serves millions of visitors and supports our mission to celebrate the history and impact of rock and roll.
Job Responsibilities & Duties
- Develop and maintain interactive exhibits throughout the museum using web technologies, Electron, and Unity.
- Create digital experiences and marketing sites that engage our guests.
- Build internal applications and tools to support business operations.
- Deploy and maintain presentation systems and digital signage throughout the museum.
- Support ticketing kiosks and other on-premises business systems.
- Work with AWS cloud services to deploy and maintain applications.
- Integrate with various hardware including cameras, microphones, and payment terminals.
- Collaborate closely with designers on UI/UX implementation and provide technical feedback during the design process.
Duties include but may not be limited to the above
Technologies We Use:
- Languages: JavaScript/TypeScript, Python, SQL
- Platforms: AWS (Lambda, ECS, API Gateway, S3, DynamoDB, Aurora), Salesforce, Stripe, Shopify
- Tools & Frameworks: React, Vue, Next.js, Astro, Electron, Flask, Strapi, GitHub, VS Code
- Systems: Windows, Linux servers, BrightSign media players
What We're Looking For:
- Guest-focused/Product-focused mindset: You care about user experience and want to build software that people love to use
- UX awareness: Strong HTML/CSS skills with genuine interest in learning UX principles and collaborating with designers
- Eagerness to learn: Many of our technologies are specialized to museums and exhibits. The ideal candidate will be eager to learn and be trained on the job.
- Collaborative spirit: You'll work closely with designers, directors, and other staff members
- Flexibility: Every day brings different challenges, from debugging a kiosk to deploying a new web application
- Alignment with our mission: Passion for music, arts, museums, or cultural preservation
- AI familiarity: We’re looking for someone with experience with AI tools for coding and development workflows (ChatGPT, GitHub Copilot, etc.). Any experience with integrating AI into software (chat bots, image recognition, etc.) will be highly preferred.
Why This Role is Special
This isn't your typical development job. You'll gain experience across an unusually wide range of technologies and platforms, from cloud infrastructure to interactive hardware.
You'll also be part of preserving and sharing the history of rock and roll, creating experiences that inspire and educate visitors from around the world.
Work Environment
This is a hybrid position requiring regular on-site presence at the museum in Cleveland, OH to test, demo, and troubleshoot technology in our physical space. You'll be part of a small, tight-knit technology team.
JOB REQUIREMENTS & QUALIFICATIONS
Education Level
- Bachelor’s degree or equivalent expertise through professional experience along with code certifications or boot camps and other code certifications will be considered. Ability to read and demonstrate basic oral, written, mathematical and manual skills. Ability to communicate and be articulate in Standard English.
Experience in Field
- 2+ years of experience (including internships) in software development is preferred.
Emotional Intelligence
- Ability to work independently without close oversight, and as a team player who will engage productively with others at varying levels of seniority within and outside the organization.
- A professional and resourceful style; willingness to take initiative, manage multiple tasks and projects at a time; and willingness to learn.
- Thinks of the big-picture and considers the impact of decisions across the institution as a whole.
- Understands implicitly how to work with different people and various working styles across the organization.
- Sets a strong example for others by initiating collaboration and working consistently in a collegial manner.
- Encourages teamwork and anticipates and removes obstacles to effective teamwork; seeks to resolve conflicts as they arise.
- Approaches others in a positive manner and builds solid long-term relationships with key stakeholders inside and outside the organization.
Working Conditions
- Environmental Parameters: Ability to work in confined areas. Ability to work indoors and outdoors, in all types of weather conditions. Ability to work in crowds of people. Ability to work with loud house music.
- Physical Demands:
- Strength: Ability to lift/move items weighing up to 50 lbs. (approximately)
- Type: Express or exchange ideas by means of spoken word and to perceive nature of sounds. Ability to hear accurately in order to monitor radios, interact with the public and co-workers. Demonstrate clarity of vision; judge distance and space relationships; identify and distinguish colors, numbers, and figures. Ability to perform tasks concurrently. Ability to ascend and descend ladders when pulling and reshelving materials. Ability to bend the body downward and forward when handling materials that must be filed at lower level. Ability to bend legs at knees to access storage areas. Ability to extend arms and hands in any direction to access storage areas. Ability to exert force using upper extremities to pull or push materials to be archived. Ability to extend hands and arms in any direction. Ability to use upper extremities to exert force on objects, moving them forward, or tugging behind. Ability to raise objects from a lower to higher position or from position to position horizontally when sorting materials/artifacts. Ability to perform repetitive motions with hands/wrists when archiving materials. Ability to perceive qualities of objects, such as size, shape, and texture. Work involves sitting most of the time but occasionally involves walking or standing for extended periods of time.
Equipment Used
- Personal computer, networking tools, mobile devices, exhibit control hardware, telephone, photocopier, and other office equipment.
Safety Hazards
- Physical hazards. General office and museum conditions. Proximity to electrical equipment and dust.
Aptitude Requirements
- Cognitive:
- Analytical: Strong analytical reasoning and systems-level thinking. Ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions.
- Communication: Ability to be conversant in Museum rules and procedures. Clear, concise written and verbal communication. Ability to answer inquiries from visitors and employees.
- Administrative: Ability to complete forms. Ability to pay attention to detail and accurately distinguish data. Ability to scope, prioritize, and document complex projects. Ability to organize and prioritize various schedules, data and documents.
- Manual:
- Motor Coordination: Ability to make necessary movements in selecting, picking and depositing items.
- Finger Dexterity: Ability to pick, pinch or otherwise work with fingers to operate above equipment. Ability to pick up a variety of items and place them on shelves; to move knobs, buttons or switches.
- Manual Dexterity: Ability to seize, hold, grasp, turn or otherwise work with hands. Ability to shake, sort, fold or stack items; to place and retrieve items.
Work Schedule
- Ability to work at least 40 hours per week; flexibility to work evenings, weekends, or holidays when supporting critical deployments or exhibit maintenance. Ability to work additional hours as business needs demand.
Employer's Rights
This job description does not list all duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Benefits and Compensation
The annual salary range for this position is $71,000 – $89,000, commensurate with experience, education, and certifications.
The Rock Hall offers a generous benefits package including health insurance, dental, vision, life insurance, long-term and short-term disability.
Other perks include employer paid parking, 403b retirement plan, and yearly paid time off including: 14 paid holidays, 15 vacation days, 12 sick days, 3 personal days, and 32 hours of paid volunteer time.
