Description

Job Description

General Function

The Solutions Engineer demonstrates the technical, functional, and practical application of Momentive products to meet customer needs. This includes researching customer requirements, tailoring demonstrations, documenting technical needs, and collaborating cross-functionally to ensure a seamless evaluation experience. The SE contributes to product feedback loops, supports internal teams, and helps prospects visualize value through thoughtful solution design.

Duties & Responsibilities

• Prepare and deliver tailored product demonstrations across the Momentive portfolio, with an emphasis on MIP Fund Accounting and related solutions.
• Collaborate with Sales to understand customer requirements, financial, operational, technical, and provide expert solution guidance.
• Translate complex workflows into clear and relatable product demonstrations.
• Maintain deep expertise in product functionality, add-on modules, integrations, and key competitive solutions.
• Coordinate demo activities including scheduling, environment preparation, and data setup.
• Participate in RFP responses and address technical questions from prospects.
• Troubleshoot demo environment issues, maintain data accuracy, and assist in testing new product features.
• Document customer feedback and relay insights to Product and Engineering teams.
• Support customer escalations and internal troubleshooting as needed.

Minimum Knowledge, Skills & Abilities Required

Experience

• 2-4 years of experience in technical sales, solution engineering, accounting software support, or nonprofit financial operations.
• Bachelor's degree in accounting, business, finance, information systems, or related field.
• Preferred Experience

• Strong understanding of nonprofit fund accounting concepts (e.g., restricted vs. unrestricted funds, grant tracking, budget controls, audit readiness, compliance requirements).
• Experience with MIP Fund Accounting or competing nonprofit financial systems (e.g., Blackbaud Financial Edge, Sage Intacct, AccuFund).
• Familiarity with related systems or functional areas:
  
  • Grant Management
  • Payroll / HRIS / HRMS / HCM
  • Time & Attendance
  • Budget Management
  • Requisition / Purchase Order / Procurement workflows
  • Fundraising / Donor Management Systems
  • Learning Management Systems (LMS)
• Experience supporting or working within nonprofit, association, health center, local government, municipality, Native Nation, or K-12 environments.

Technical Skills

• Proficiency in Office 365 (Word, Excel, PowerPoint, Outlook).
• Ability to learn and master new software quickly.
• Familiarity with financial software, reporting tools, and integrations.

Other Skills

• Excellent communication and presentation skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and research abilities.
• Customer-first mindset and attention to detail.
• Ability to work independently and collaboratively.

Working Conditions

• Normal office environment with extended periods of computer usage.
• Occasional travel may be required.

Essential Functions

• Frequent computer and desk work.
• Regular communication via speaking, listening, and writing.
• Occasional standing, walking, and light lifting (up to 25 lbs).

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.