Description

JOB SUMMARY 

 The Application Manager will be responsible for the organization's portfolio of business applications across various departments. This will include development, implementation, upgrades, daily management, and maintenance. Stakeholder management, application availability, system and people performance will be part of the critical responsibilities. The ideal candidate should be technically proficient, have exceptional leadership skills, and a keen understanding of using business applications to enhance productivity and efficiency

MAJOR RESPONSIBILITIES 

• Provide leadership and direction to a team of professionals responsible for managing applications
• Set clear goals, objectives, and performance expectations for the team
• Coach, mentor, and develop team members, enabling their professional growth.
• Oversee the planning, deployment, development, configuration, testing, and ongoing maintenance of business applications.
• Collaborate with stakeholders to define application requirements, priorities, and build consensus.
• Establish and enforce application governance practices, including change management, release management, and documentation
• Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime.
• Manage relationships with application vendors, including contract negotiations, service level agreements, and performance evaluations.
• Act as a liaison between IT and other business units, facilitating effective communication and understanding.
• Collaborate with business stakeholders to understand their application needs and align IT strategies with business objectives.
• Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation
• Stay updated with industry trends, emerging technologies, and best practices in application management
• Collaborate with the IT leadership team to define and execute the IT roadmap, aligning it with business objectives.
• Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements 

Requirements

MINIMUM JOB REQUIREMENTS 

Education 

• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent training and experience

Work Experience 

•  At least 3 years in a leadership/supervisory role, must have experience leading technical/functional teams

Knowledge / Skills / Abilities 

•       Performed leadership roles in 1 or more technology projects
•       General knowledge of in-scope technology domain
•       Knowledge of Industry best practices pertaining to technology design and management
•       Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams
•       Able to work in a fast-paced environment and manage multiple projects
•       Good written and verbal communications skills
•       Some domestic and international travel may be required

PREFERRED JOB REQUIREMENTS 

Education Master's degree.